2006 AIRPORT COMPLAINT LOG
1. March 16 @ 11:49 hrs. Tom Zweck called to complain about a small blue and white plane that was 1,000AGL but made several passes right over him and it was too noisy. He wants me to identify the plane and warn them.
2. March 31 @ 11:23 hrs. Tom Zweck called to complain about a helicopter without a description that made one pass over his farm. He thought the pilot was rude.
3. April 7 @ 18:52 hrs. Tom Zweck called to complain about an “ugly” blue plane that passed from north to south over his farm. He wants me to identify the plane and admonish the pilot.
4. April 7 @ 19:04 hrs. Tom Zweck called to complain about a black and white helicopter that made two passes over his farm. He said the pilot was not a good neighbor and should know better.
5. April 10 @ 08:35 hrs. Jane Shellenberg called to complain about many low flying aircraft this morning. She said all of them were going right over the top of her house. She asked that I remind pilots of her location.
6. April 22 @ 16:05 hrs. Tom Zweck called to complain about a white and blue cream colored airplane that has made several passes over his house and low over the farm. He also called to complain about a yellow bi-plane.
7. April 29 @ 11:40 hrs. Tom Zweck called to complain about a white helicopter that was flying right over the top of him. He said it was completely obnoxious and the airport was a zoo.
8. May 6 @ 12:16 hrs. Tom Zweck called to complain about a blue and white plane doing touch and go’s and pulling up right over his farm. He said it was ugly, nasty behavior. He also complained about an ultralight with no description of the craft.
9. May 6 @ 12:18 hrs. Tom Zweck called to complain about a creepy obnoxious ultralight that flew over his house and farm.
10. May 7 @ 10:04 hrs. Tom Zweck called to complain about an ultralight that has been buzzing his farm all morning. He said he couldn’t get a description because he couldn’t see it that well.
11. May 7 @ 11:15 hrs. John Britton notified the airport that the skydiving plane was constantly climbing above his neighborhood and he thought it was way too much noise for him to endure. This complaint was passed to MHSC.
12. May 12 @ 14:10 hrs. Steve Allen, 746-4663 called to complain about several low airplanes flying over his house. I called him back to get a better description.
13. May 12 @ 14:30 hrs. Chris Martinson called to complain about the skydive plane circling over his subdivision. He said there we only six 15 minute pauses that day when thhe plane wasn’t buzzing him. I called Chris back and Frank, Board members and I will meet with their subdivision in the next two weeks.
14. May 13 @ 10:15 hrs. Mark Martella called to complain about the skydive plane coming in too low when landing over his house. I called Mark back and have set up a meeting between him and Frank to view the operation first hand.
15. May 13 @ 10:20 hrs. Tom Zweck called to complain about a yellow and green ultralight that buzzed his farm. I contacted the pilot upon landing, Barney Fletcher, and he said he would help alleviate the situation, but was unhappy that Tom has all the pull when he wasn’t violating any regulations. Barney called me back later that day to apologize to me about yelling at me and said he wishes there was some way to get back at Tom.
16. May 21 @ 13:50 hrs. Steve Allen called to express concern over skydivers jumping when there is lightning present. He feels it is unsafe.
17. May 23 @ 10:05 hrs. Mark Martella called to complain that the skydiving plane was flying only 100 ft. above his house. I called him back to arrange to meet with MHSC for a demo flight and so he can see their operation. Mark agreed to do this in the near future. Frank from MHSC was advised of the complaint.
18. June 1 @ 20:05 hrs. Tom Zweck called to complain about the noise of a helicopter using the airport this late at night. He said it was not neighborly. I was unable to address this issue as there was nobody at the airport to witness this.
19. June 2 @ 21:40 hrs. Same complaint as above
20. June 3 @ 11:45 hrs. Gayle Stevens, 776-4662, called to complain about several low flying noisy airplanes over her house. I called her back and asked her to call me on Monday so we could arrange a time to meet to discuss her concerns.
21. June 5 @ 12:20 hrs. Tom Zweck called to complain about a non-descript white Cessna that flew over his farm and pulled up and made too much noise. He said he thinks it landed at the airport. I called Tom back to advise him I was at lunch at the time and would log his call.
22. June 5 @ 18:00 hrs. Tom called again to say the same plane flew over his house again earlier this afternoon.
23. June 8 @ 14:00 hrs. Tom called Don Bessler to complain about a yellow bi-plane flying too close and low near his house. I advised Don I saw this plane and he was cutting it in short, no where near Tom’s house.
24. June 9 @ 17:15 hrs. Tom called again about the same plane above. Tom also complained about the PA system for the swoop event.
25. June 12 @ 09:50 hrs. Tom called to complain about a blue and white helicopter that flew over his farm. The helicopter landed at the airport and in checking the situation out, it was a medivac flight transporting a patient.
26. June 17 @ 08:35 hrs., Tom called to complain about too many planes doing touch and goes over his house as it bothers him when he is outside farming. He has an organic farm and whats people to respect him when he is outside working. I called Tom back and went over a variety of other issued besides this one including ultra lights, the skydive plane and the offsite report.
27. June 17 at 09:20 hrs., Tom called to complain about to bi-planes that took off to the north. He said they were both under 500 feet after take off and wanted to have them both cited by the FAA. I called Tom back and explained that with the exception of taking off and landing that planes just departing, even to the north will be below 500 feet and that he was taking Don’s letter to literally.
28. June 17 @ 09:30 hrs., Steve Allen, 1268 Twin Peaks Circle called to complain about too many airplanes flying over his subdivision at low altitudes and circling. He said if the pilots don’t start flying better he is going to call the FAA.
29. June 18 Tom called Don to see if ultralights could fly over the golf course instead of his house as a practice area. I called Tom back and explained that this wouldn’t work for safety reasons due to the fact that it would be a conflict with other traffic in the pattern.
30. June 21 @ 09:00 hrs., Tom called to complain that the skydive plane was not following the railroad tracks and was flying over his farm too noisily.
31. June 21 @ 10:46 hrs., Tom called again about the same. He said the plane is making big power turns over the farm and coming in hot and noisy and that it is ruining his day.
32. June 21 @ 15:40 hrs., Tom called again about the same.
33. June 23 @ 08:20 hrs., Tom called to complain about a cream colored helicopter that buzzed his house. He said it is not neighborly and that his farm has raptors and planes and helicopters should not be allowed. I called Tom back regarding this issue and offered him a copy of the airport master plan environmental study but he said the study wasn’t worth the paper it was written on and that it was just bureaucratic employment justification and that he didn’t want it.
34. June 23 @ 13:20 hrs., Jim Harrington, 678-8091 called to complain about air traffic today. I called him back and gave him general information about the traffic pattern.
35. June 23 @ 17:35 hrs., Tom called to complain about a black and white helicopter that flew over his farm and was obnoxious. He said it shook his house. He wants me to identify the plane and inform the pilot.
36. June 24 @ 15:15 hrs. Tom called to complain about my observation of the skydive plane. I was at Twin Peaks Circle observing them and listening to the radio. The plane came in at 1600 ft/AGL and was north of the river, as MHSC always does.
37. June 24 @ 16:16 hrs., Gayle Allen called to complain that the skydive airplane was flying over her house real low for the past two hours and wanted to register a complaint. I was actually sitting in front of her driveway when the plane came over and it was at least 1500 ft/agl. I called her back and let her know my findings. She said she still wanted them higher.
38. June 25 @ 07:00 hrs., Tom called to complain about a baby blue ultra lite that has been flying for the past ½ hour right over his house and woke up his wife. He said it kind of looks like a small plane and is totally obnoxious. He also wanted to know why I didn’t answer my pager. I called him back the following Monday and told him I don’t answer the pager on my days off.
39. June 25 at 08:00 hrs. A man who lives south of AMGEN called to complain about planes doing touch and goes too early in the morning.
40. June 25 @ 11:15 hrs., Tom called to complain about the skydive plane droning. He said it is not flying over his house and south of the airport but he can still hear it and it’s obnoxious. He wanted to know if they switched planes.
41. June 25 @ 17:40 hrs. Tom called again to complain about the skydive plane not following the pattern and being too low. He wants us to pull the FAA tapes. I called Tom back and advised under 10K agl, that they are no longer on radar.
42. June 26 @ 08:30 Don forwarded a message from Tom from yesterday about the blue ultra lite. Tom wanted to know why they can’t practice over the Golf course. He said they are targeting his house. Don asked that I get back to him, which I did this same day.
43. June 26 @ 08:36 Tom called Donb yesterday to complain about the skydive plane, ultralights, the skydive plane being too close on landing and that it was an overall bad day at the airport which is ruining his day. He also complained about the off-site report from May 28, saying the report is incomplete and that it is taking too long. He also said the airport has been obnoxious this summer so far and there has been no improvement
44. June 26 @ 17:40 hrsw., Tom called to complain that I didn’t answer my pager yesterday, didn’t comment on the ultra lite meeting, that logging his complaints in the data base is not good enough, that the blue ultra lite was a creep, that the offsite report hasn’t been resolved, that he wants to meet with Phil and that the City has not solved any of his problems.
45. Junje 27 @ 08:30 hrs., Tom called to complain that I haven’t gotten a hold of him regarding the ultra lite meeting, that I haven’t tracked down the ultra lite and that last Sunday was a bad day. 35 or 75%
46. June 28 @ 06:45 Joe from Hygiene, 678-5976 called to complain about two airplanes flying way too low and noisy coming in for a landing near Hygiene. He said it was way too early.
47. June 28 @ 06:50 hrs., Received a call from a resident in Hygiene about the same.
48. June 28 @ 07:00 hrs., Same as above with another caller.Called Tom back on June 28 at 14:00 to go over asll his calls this past week.
49. July 1 @ 12:30. Tom called to complain about a light cream colored plane doing touch and go’s over his farm that were too noisy. Logged his call.
50. Tom called at 12:36 to complain about a bi-plane, a red and white plane, a white plane and a cream colored plane that all flew over his farm in a matter of minutes. Tom wants every plane at the airport photographed for proper i.d.l so the pilots can be caught and reprimanded. Logged his call.
51. Tom called at 14:05 hrs., to complain about the cream colored plane again.
52. July 5 @ 06:30 hrs., Laura at 833-7037 called to complain about noisy airplanes flying too early this morning and waking everyone up. Called her back for more information but she didn’t have any, she just heard the planes.
53. July 5 @ 06:45 hrs., Giona at 440-3782 called about the same as above. Same response for this caller.
July 5 @ 07:00 hrs., Greg at 449-3776 called to complain about a red ultralight flying too many times over his house and too early in the morning. Called him back and advised I would pass on the info at the ultra light meeting.
54.July 5 @ 07:10 Pete Carry at 720-652-0516 called about the same as above. Same response for the return call.
55. July 7 @ 07:00 hrts. Jane Shellenberg, 772-9666,m called to complain about a yellow plane that flew too low over her property. She said the plane was not following the pattern and that there was no need to call her back.
56. July 14 at 12:45 hrs., Gayle Butler of Hygiene called to complain about a red, white and blue plane flying too low over her house. She wanted to know when the air show was going to stop. She did not leave a call back number.
57. July 14 @ 13:06 hrs., Gayle Allen, 1127 Twin Peak Circle called to complain about several low flying noisy airplanes over her house. I called her back on Monday to get more information and gave her the number to the FAA as she requested.
58. July 15 @ 10:30 hrs., Steve Allen 746-4663 at 1127 Twin peaks Circle called to complain about low flying aircraft. Stated he is going to call the FAA and that he will be persistent in following up to get pilots fined for flying too low over his house.
59. July 15 @ 10:55 hrs., Steve Allen called again to complain about the same and said he is not going to go away until the problem is resolved. I called him back and left a message on Monday for him to follow up with me.
60. July 15 @ 09:30, a lady from Hygiene called to complain about a yellow plane flying too low and noisy over her house. She did not leave a number for a call back.
61. July 22 @ 15:50 Fionnal Collins, 444-4676 called five times to complain about the skydive plane flying over her house creating too much noise. She said if she doesn’t get this resolved soon she will go to AAB and Council meeting to get her point across. I passed on the complaint to Mile-Hi and called her back to schedule a meeting.
62. July 23 @ 12:00., Tom Zweck called to complain about the PA system for the swoop event and also called to complain about “jet man” at the swoop event. He said the PA is too loud and annoying. Don sent Tom a letter during the first week of August addressing Toms concerns.
63. July 23 @ 12: 20., Tom Zweck called to complain about a WWII red plane that dove bomb his house. He said it was too loud and too powerful to be a good neighbor.
64. August 4 @ 16:30., Tom Zweck called to complain that too many planes were not following the NAP and he has had airplanes over his farm all day and that there were way too many touch and go operations today.
65. August 5 @ 15:30., Tom Zweck called to complain about a blue and white plane that made 6 passes over his farm that were too noisy. He said it was just flying in circles. He also complained about one pass by a yellow bi-plane.
66. August 6 @ 08:45., Fionnal Collins, 444-4676, called to complain about the skydive plane waking her up and then flying 5 more times over her house too early. She said she is getting really frustrated about this. I passed on the complaint to Mile- Hi and we have a meeting with her this upcoming Thursday with Clay Shultz. I am also going to her house on the 12th to watch first hand.
67. August 15 @ 12:38, Tom called to complain about the skydive aircraft making too much noise. He asked me to check it out and get back to him. I also talked to Tom about the blinds for his house on August 1 and he told me he was too busy to have them come out at that time and call him in a couple of weeks. I talked to Tom about the blinds again today and he said he is too busy and that the house is too messy for the blind people to come over. He said to schedule it for next week but he would probably cancel. Don advised to call Tom back and get a firm date as a third party is involved.
68. August 18 @ 12:40., Tom Zweck called to complain about a light blue plane doing touch and go’s and the skydive plane droning and whining all day.
69. August 18 @ 13:30., Tom Zweck called again to complain about the skydive plane whining in the background. He wants the plane to fly over Table Mountain and spread the noise through the valley. I told Tom that Mile-Hi was following the SOP’s and there was nothing I could do. He said it was unacceptable.
70. August 19 @ 15:30 hrs., Don Bessler passed on a call from Tom Zweck that the skydive plane was creating too much noise. I called Don back and left him a message about what I did yesterday for Tom. I also told him that Tom called back yesterday at 5 p.m. to say the plane was better. Based on Tom’s calls, I sent him a letter with Don’s approval on August 22.
71. August 20 @ 15:30 hrs., John Zweck called to complain about the skydiving plane buzzing his farm with a low pass. I investigated with Mile-Hi and found out that they had to do a go around to avoid traffic in the opposite directions. I went to John’s house on August 21 and explained to him what happened. He said he understood and was o.k. with it.
72. August 20 @ 16:15., Tom Zweck called again about the skydive plane whining. He wants a call back and wants to know how many other people have called about it. I sent him a letter reiterating how we are going to handle his calls. Letter sent on August 22. 47
73. August 23 @ 17:40 hrs. Tom called to complain about a helicopter that was buzzing his house for the last 45 minutes. He said it was black on the bottom and white on the top and probably held two passengers. He said it was obnoxious and bad behavior.
74. August 23 @ 19:35 hours. Tom called to complain that someone was buzzing his house. He had no description of the plane.
75. August 27@ 12:00. Tom called Don Bessler to complain about two airplanes buzzing his farm that were obnoxious. He said Tim didn’t do anything about it last week and he is still be buzzed by the same planes. He said he was going to call Phil. Don asked that I log it.
76. August 29 @ 16:00 Tom called to complain about the letter I sent him last week. He said I was totally confused and that he didn’t witness anything that his brother did. He wants me to get it straightened out this week.
Don: (August 31, 2006)
As Tom requested from his earlier request on August 16, I called Tom yesterday, August 30 at 10:00 hrs., to give him a 24 hour heads up notice that I would have the blind company come out and measure his window for blinds. Again, on August 16, Tom indicated to me that all he needed was a 24 hour notice for this to occur. I scheduled the blind company to come out today, August 31, 2006 at 13:30 hrs. Tom called last night, August 30, 2006 at 19:00 hrs., to say that it was not feasible as he and Conny are too busy and that this is the busiest week of the year for him. I will now call the blind company back and cancel the appointment. I will call Tom next week and have him pick a firm date and also tell him that a 24 hour notice will not work again. Tom will have to set the time for this to happen. If he fails to accomplish this, I would like to send Tom a letter with the name of the blind company with specific instructions to contact them himself and we will pay the bill. This way there is no third party involved and Tom can choose his own time frame to have the blinds installed. Please let me know if that sounds reasonable to you?
77. August 29 @ 10:50 hrs., John Zweck called to complain about the skydive plane buzzing his farm. He said the plane cut diagonally across his farm and that they don’t need to do that. He said he wants to follow up with the FAA for a violation letter.
As Tom requested from his earlier request on August 16, I called Tom yesterday, August 30 at 10:00 hrs., to give him a 24 hour heads up notice that I would have the blind company come out and measure his window for blinds. Again, on August 16, Tom indicated to me that all he needed was a 24 hour notice for this to occur. I scheduled the blind company to come out today, August 31, 2006 at 13:30 hrs. Tom called last night, August 30, 2006 at 19:00 hrs., to say that it was not feasible as he and Conny are too busy and that this is the busiest week of the year for him. I will now call the blind company back and cancel the appointment. I will call Tom next week and have him pick a firm date and also tell him that a 24 hour notice will not work again. Tom will have to set the time for this to happen. If he fails to accomplish this, I would like to send Tom a letter with the name of the blind company with specific instructions to contact them himself and we will pay the bill. This way there is no third party involved and Tom can choose his own time frame to have the blinds installed. Please let me know if that sounds reasonable to you?
77. August 29 @ 10:50 hrs., John Zweck called to complain about the skydive plane buzzing his farm. He said the plane cut diagonally across his farm and that they don’t need to do that. He said he wants to follow up with the FAA for a violation letter.
September 1 @ 12:20 hrs. Tom called to say there is nothing to discuss until the letter I sent him is changed. He said the initial letter to him has errors and that he talked to Phil about it and we would be meeting with Phil next week to talk about it. He also wants something done about all the noisy planes flying over his house this time a year. He said something has to be done about it. He wanted me to send the daily camera article to Phil that his brother gave me. He said until the letter is changed that there is nothing to talk about.
September 2 @ 18:30 hrs., Tom called to tell me he wanted me to fax a copy of the article from the Camera to Phil so he could see it. He said something needs to be done about the skydive plane because it is too noisy and he is tired of listening to it. He said we are to meet with Phil next week to get this straightened out. He said the noise is no good for the valley because it is too much noise pollution..
September 9, 2006: Tom called at 10:14 to say he paged me ten minutes ago and that the skydive plane was circling around him making too much noise and that it can’t be allowed any more. He said they have to stop polluting the valley and that the plane is just too noisy. He said it lasted 5 minutes. Tom called at 16:22 to complain about a push-pull plane flying too low, too close, too noisy and unreasonably. He then hung up. Tom called at 16:42 to say it has been a horrible day and that he just had 4 passes by the same plane. He said all he can hear is the skydive plane in the background all day. He said pilots are not being good neighbors and that the airport needs constant attention.
September 10, 2006. Tom called at 12:44 to complain about a baby blue ultralight that flew over his market and then a cream colored WW2 plane that followed and made 4 more passes to the north. He said it was a very ugly plane and wants me to get back to him about it. He also said he is now working with Jim Golden on airport issues. He also said the skydive plane was o.k. today this morning. He ants a corrected copy of the memo and a letter sent to the ultralight and WW2 pilots.
September 13, 2006. Tom called at 18:29 to say we could have the blind people come out on 9/26 or 9/28 anytime. He also complained about a red ultralight with swept back wings that looked very modern. He said the pilot was rude. He also complained about an old Cessna with red wing tips and alternating red stripes that made several passes today.
September 14, 2006. I stopped by Tom's house yesterday at noon to go over his issues. I spent about 45 minutes with him and reported that to Don.
September 15, 2006. Tom called at 11:20 to say the skydive plane is too noisy this morning and I can’t allow it to fly anymore. It’s too loud in his garden and his house. He wants me to confirm that I have destroyed all his past tapes at the airport. He also thanked me for stopping by yesterday. He also wants me to keep the log that he calls in about whether it’s noise or the way they are flying. Wanted to know if I faxed the letter to the editor to Phil. He also wants me to send him a letter indicating I destroyed his tapes.
September 17, 2006. Tom called at 10:26 to say the skydive plane does not bother him this morning and he can live with it. He also wants to know why the skydive incident hasn’t been resolved yet because all of his complaints have been about the noise. He also wants an objective report written about the offsite landings.
September 17, 2006. Tom called at 13:00 to say he is being assaulted and cursed by a helicopter and it’s been the most obnoxious in some time. He said it is bad behavior and sickening and that the pilot needs to be reprimanded. He said it is the worst yet.
September 19, 2006. Tom called at 13:11 to complain about a small black and white helicopter flying over the tops of him. He feels the pilot is a bad neighbor and that he is being cursed at. He said the helo is not even 500 feet above him and it’s really noisy and intrusive.
September 19, 2006. Tom called at 18:30 and wanted to know what is going on at the airport. He said a white Cessna with blue markings on the wing was buzzing him. He said he hasn’t seen this plane before and it keeps going over and over at 300 feet. He said this is bad neighbor relationships and that I am unwilling to identify the plane.
September 19. 2006. Tom called at 18:44 to complain about too many t&g’s and that many planes in the pattern were too low. He said we need more monitoring.
September 24, 2006. Tom called at 12:25 hours to complain about a small white plane with blue markings on the wings that was doing touch and go’s over his farm and house. He has made several passes and thinks it’s obnoxious. He also wants to know if the skydive plane ever climbs over the City instead of the valley.
September 24, 2006. Tom called at 13:00 to complain again about the blue and white plane doing touch and go’s for the past hour. He said this has been consecutive weekends and he wants the pilot to stop. He wants me to get back to him to let him know what I plan on doing.
September 24, 2006. Tom called again at 13:15 to complain about the same plane again. He said it is now right over the top of him and he is holding me responsible for it. He wants me to come down on the guy hard. He said he has made several passes now and wants it to stop.
September 25, 2006 @ 10:30. I called Tom back and left his a message that I was in receipt of his messages from over the weekend and that I could meet later in the week with him. I told him that since I am not working on the weekends anymore, that I would log his complaint and try to find out who is responsible for the T&G’s last weekend. I told Tom I could try to stop by next Friday. I also asked Tom for another date for the blind installers to come out.
September 27, 2006. Tom called at 11:51 to complain about the same blue and white plane. He said he is being harassed by it and it’s wrong. He also complained about a helicopter last night that he could hear and an ultralight.
September 28, 2006 at 12:45. I met with Tom at his house to go over the blue plane and talk about the skydive report from the offsite landings that occurred on Sept 15. I told Tom I wasn’t working the weekends anymore and that with his calls about the planes I was logging in the data base and that if I wasn’t there to witness it, there was not much more I could do about it. I told Tom I would let other people on the airport know and help me try to identify it. I told Tom that he could expect a copy of the offsite report in a couple of weeks and that I would mail it to him. I told him I was waiting for final approval. I also talked to Tom about the blinds again and would set up another appointment. He said next week anytime around 9 a.m. would work.
September 29, 2006. Tom called at 18:10 to tell me he doesn’t want to see the blue and white plane again and wants to know what I am going to do about it.
October 7, 2006. Tom called at 14:42 about a brown and black helicopter that was flying in the pattern but was still obnoxious. He wants to know why it is flying over his brothers house. While it has come close to his house, it has been staying in the pattern but is still obnoxious. He is going to call Phil if it doesn’t get better.
October 8, 2006. Tom called at 12:10 to complain about the small plane with blue markings on the wind and a blue stripe on the fuselage doing repetitive T&G’s over his house. Not only this weekend, but the past three weekends. He wants to know why I haven’t taken action against this guy. He said it was the 6th pass by the same plane.
October 8, 2006. Tom called again at 13:00 to say he was disgusted with the plane with the blue markings doing T&G’s over his house. He also said he has seen a helicopter over the farm too, but gave no description. He said there is no point in talking to me if I can’t fix his problem and that he is too busy with the Airport Road project to keep dealing with this. He said he is going to call Phil next week.
October 8, 2006. Tom called at 13:00 to complain about a red and white candy cane striped plane doing t&g’s over his house. He said the plane is really low and that he has not been keeping track or taking notes because the Airport Road project is taking too much of his time. He told me to take care of it.
October 10, 2006. I called Tom back at 14:20 and told him I was in receipt of his messages. I advised him since our last meeting that at this point all I could do was log his calls in the data base and try to locate the blue and white plane. I also told him I logged the red and white plane too. I also asked Tom to get back to me on the blinds so I could move forward and get them installed. I asked Tom to call me back.
October 11, 2006. Tom called last night and said the blind company would work and wanted to know how much of a budget we had to work with?
October 11, 2006. Tom called last night and said the blind company would work and wanted to know how much of a budget we had to work with?
October 11, 2006. Tom called at 12:20 to complain that he has been harassed the last three weekends. This weekend all the planes were really low and it’s the worst he has ever seen and does not want to see it again. He also complained about a white stubby helicopter that has terrorized him for 3 weekends. He said it has to stop before next weekend..
October 12, 2006. Tom called at 07:26 to tell me the window person checked out the window and he could do it. Tom wanted to know how much was in the budget and that Connie was in charge of the window covering. Tom also said that t&g’s were bad this month and the past two weekends were particularily bad. He wants me to get back to him and tell him why the pilots are not following the NAP.
October 12, 2006. Tom called at 15:52 to complain about a yellow bi-plane with two red starts flying over his farm. He wanted to know what was going on.
October 13, 2006. Mrs. Carpenter, 485-0013 called to complain about too many airplanes doing t&g’s over Nelson Road and her housing division. She doesn’t think the planes should be flying south of Amgen.
October 13, 2006. Tom called at 18:30 to complain about a helicopter that left the airport and flew over his farm and the Haselbush property. He said it was rude and obnoxious. He also said t&g’s lately are obscene. He wants to know why I still let pilots like that use the airport.
October 19, 2006. Tom called at 08:15 to let me know the second blind company will work and it will cost $1300. Tom also said he never opened my letter from earlier in the year and said he never agreed to pay for light shields, only motion sensor bulbs. He said the lights are not an issue with him in the fall because the leaves fall off the trees. He doesn’t understand why the tenants changed the lights. He wants to know why we are willing to pay for the blinds and not the lights. He also wants a letter saying his tapes are gone. I called Tom back and let him know that I would pass on the $1300 to Don and Phil. Both Don and Phil talked to Tom about the lights and told him a $500 maximum would be allowed. I sent Tom a letter letting him know I got rid of his tapes.
November 1, 2006. Per Don’s instructions, I called Tom at 14:20 hrs., and left him a message that per Phil’s instructions we would allow $500 for the blinds. I asked him to call me back and tell me how he would like to proceed.
November 8, 2006. Tom called this morning at 07:45 hrs., to advise that the blinds for the window were on hold. He said it has turned into an exercise of futility. He said he has to talk to Connie about it more to see if they will do anything at all. Tom also requested information about the skydive council comm and wanted to know how many of the 16 complaints were from him and which airplane it reffered to.
November 9, 2006. Tom called at 12:46 to tell me he talked to Phil yesterday and that the blinds wont work as it’s a monumental project. He wants me to speed up the tower project instead. He wants me to know how much it affects him. He also complained about the twin otter. He also wanted to know why I didn’t give Phil a copy of John Britton’s letter to the editor. He said John and the Table Mountain association hates the airport and that no one listens and that all complaints fall on deaf ears. He said the twin otter has to go. He also said he never agreed to pay for shield that he wanted motion bulbs. He wants me to use the money for the blinds to fix the lights. He also said the offsite report was flawed because I didn’t interview enough people even though he had five witnesses and photos. He also wanted to know where they exitied the plane. He then wanted to know if the tower went through areview process because he said he wan’t contacted. Don followed up on Tom’s complaints with a letter on November 27.
November 10, 2006. I called Tom back from his message yesterday and left him a message advising him that 10 of the complaints about the skydive plane were attributed to him and that they all were lodged against the Twin Otter. I also told Tom that when he makes a decision about the blinds to call me and that it was now up to him.
November 10, 2006. Tom called at 16:28 saying the Airport Road project has kept him busy and he hasn’t had time to deal with the airport. He wants to know how many times he called to say the skydive plane was o.k. He also wanted to know if I sent Phil John Britton’s letter to the editor. Tom said the letter should be included in Council information. He also said that Table Mountain is frustrated with the airport.
November 11, 2006. Chris Kent called at 13:55 to complain about a yellow WW2 aircraft flying at 250 feet right over his house. He asked that I please do something about it and that the pilot is not being cuteous.
November 11, 2006. Irene called 15:27 to complain about a low flying yellow WW2 airplane that has made three passes over her house. She did not leave a contact number.
November 11, 2006. An anonymous man called at 15:30 to complain about a small yellow WW2 plane flying very low and very loud, maybe 100 feet AGL over his house. He said this has been going on all day and wants me to talk to the pilot. He said the pilot has no respect for anyone.
November 18, 2006. Tom called at 12:49 to complain about a yellow bi-plane that was different from last year that was flying south over his farm. He said this has got to stop. He also wanted to know how many times he called last year to say the skydive plane was o.k. This week they are terrible.
November 19, 2006. Tom called at 15:05 to complain about the yellow bi-plane with two stripes on it flying 350 feet over the top of him and he is sick of it. There are no excuses for it. He wants me to contact him because the airport is out of control. He curses the yellow plane and he wants the pilot cited. He wants me to call the FAA on his behalf and make a statement.
November 20. I called Tom at 10:45 and talked to him about the yellow bi-plane that he called in yesterday about and told him I would try to find it and log it in the data base. Tom also wanted us to put motion sensor bulbs on the offending hangars since we will not shield his window. I advised Tom he called three times to say the skydive plane didn’t bother him and that it was the Twin Otter. I told Tom per his request we would try to relocate the beacon first as part of the airfield lighting project.
November 22, 2006. Tom called at 14:44 to complain about the yellow bi-plane again flying over the top of his farm. He said he is having too much trouble from it and wants to know why I can’t stop it. He wants the AAB to cite the pilot.
November 29, 2006. Tom called at 16:47 to know if I contacted the yellow bi-plane pilot. He also wants to know what Don is going to do about the lights and if we were going to speed up the tower project in 2007. He wanted me to get back to him. Don is following up with a separate letter to Tom this week.
November 29, 2006. Tom called at 07:25 to know if the airport put up the existing tower legally, what the permit process was, what neighbors were contacted and to get back to him. I spoke to Don about this and per Don’s request provided Don with the info who will then follow up with Tom.
November 30, 2006. Tom called at 14:40 to complain about a helicopter he could hear at the airport and then made two passes over the farm, first at John’s then at his, both going from east to west. He asked that I contact him and said the helo was charcoal grey with yellow letters. Tom wanted to know if we advertised for more helicopters. He said it is polutting the valley and are not being good neighbors.
December 1, 2006. Tom called at 09:20 to thank me for calling him back yesterday. He said the lights on the hangar are still bothering him and wants to know why it’s so difficult to get this corrected. He said Boulder County is also not a good neighbor with their lights and are just as bad. He wants us to use extra money to shield the lights. He wants to know if it is time to call Phil. He said there are still 4 yellow lights and one white one bothering him. He said we don’t have to have the airport be like Las Vegas and wants to know where the city is going to go with this. He also complained about the same plane from two weeks ago and a helicopter that he heard.
December 1, 2006. Tom called at 14:10 to complain about an old blue and white plane with candy cane stripes doing t&g’s. He also complained about a unidentifiable helicopter from this morning. He said there is a breakdown in the NAP and that I haven’t identified enough planes this year. He said I have to do a better job of getting the NAP out. He wants to know if his complaints do any good because he does not see anything changing. He said he was also disappointed in Don’s letter and it is not following protocol and that he is disappointed in Don’s response and will be calling Phil.
December 16, 2006. Tom called at 13:13 to complain about an obnoxious plane that is flying and also said nothing has been solved. The plane is white with blue bands on the wings and a square tail that is flying really low over the farm doing t&g’s and also made a power turn to the west. He wants me to identify the plane and admonish the pilot. He said no progress has been made.
December 16, 2006. Tom called at 14:42 to say the same plane is flying at 500 feet right over his house doing t&g’s. He said the pilot is not a good neighboir and it’s a huge intrusion. He asked that I identify the plane.
December 25, 2006. James Ray 702-0393, Called at 12:38 to complain about a small red plane that buzzed his house. He said the plane was no higher than 50 feet above his house. He could not get a tail number and he said the FAA wouldn’t take his call. I called him back on December 26 to get more info.
136 total complaints. 101 from Zweck.
September 10, 2006. Tom called at 12:44 to complain about a baby blue ultralight that flew over his market and then a cream colored WW2 plane that followed and made 4 more passes to the north. He said it was a very ugly plane and wants me to get back to him about it. He also said he is now working with Jim Golden on airport issues. He also said the skydive plane was o.k. today this morning. He ants a corrected copy of the memo and a letter sent to the ultralight and WW2 pilots.
September 13, 2006. Tom called at 18:29 to say we could have the blind people come out on 9/26 or 9/28 anytime. He also complained about a red ultralight with swept back wings that looked very modern. He said the pilot was rude. He also complained about an old Cessna with red wing tips and alternating red stripes that made several passes today.
September 14, 2006. I stopped by Tom's house yesterday at noon to go over his issues. I spent about 45 minutes with him and reported that to Don.
September 15, 2006. Tom called at 11:20 to say the skydive plane is too noisy this morning and I can’t allow it to fly anymore. It’s too loud in his garden and his house. He wants me to confirm that I have destroyed all his past tapes at the airport. He also thanked me for stopping by yesterday. He also wants me to keep the log that he calls in about whether it’s noise or the way they are flying. Wanted to know if I faxed the letter to the editor to Phil. He also wants me to send him a letter indicating I destroyed his tapes.
September 17, 2006. Tom called at 10:26 to say the skydive plane does not bother him this morning and he can live with it. He also wants to know why the skydive incident hasn’t been resolved yet because all of his complaints have been about the noise. He also wants an objective report written about the offsite landings.
September 17, 2006. Tom called at 13:00 to say he is being assaulted and cursed by a helicopter and it’s been the most obnoxious in some time. He said it is bad behavior and sickening and that the pilot needs to be reprimanded. He said it is the worst yet.
September 19, 2006. Tom called at 13:11 to complain about a small black and white helicopter flying over the tops of him. He feels the pilot is a bad neighbor and that he is being cursed at. He said the helo is not even 500 feet above him and it’s really noisy and intrusive.
September 19, 2006. Tom called at 18:30 and wanted to know what is going on at the airport. He said a white Cessna with blue markings on the wing was buzzing him. He said he hasn’t seen this plane before and it keeps going over and over at 300 feet. He said this is bad neighbor relationships and that I am unwilling to identify the plane.
September 19. 2006. Tom called at 18:44 to complain about too many t&g’s and that many planes in the pattern were too low. He said we need more monitoring.
September 24, 2006. Tom called at 12:25 hours to complain about a small white plane with blue markings on the wings that was doing touch and go’s over his farm and house. He has made several passes and thinks it’s obnoxious. He also wants to know if the skydive plane ever climbs over the City instead of the valley.
September 24, 2006. Tom called at 13:00 to complain again about the blue and white plane doing touch and go’s for the past hour. He said this has been consecutive weekends and he wants the pilot to stop. He wants me to get back to him to let him know what I plan on doing.
September 24, 2006. Tom called again at 13:15 to complain about the same plane again. He said it is now right over the top of him and he is holding me responsible for it. He wants me to come down on the guy hard. He said he has made several passes now and wants it to stop.
September 25, 2006 @ 10:30. I called Tom back and left his a message that I was in receipt of his messages from over the weekend and that I could meet later in the week with him. I told him that since I am not working on the weekends anymore, that I would log his complaint and try to find out who is responsible for the T&G’s last weekend. I told Tom I could try to stop by next Friday. I also asked Tom for another date for the blind installers to come out.
September 27, 2006. Tom called at 11:51 to complain about the same blue and white plane. He said he is being harassed by it and it’s wrong. He also complained about a helicopter last night that he could hear and an ultralight.
September 28, 2006 at 12:45. I met with Tom at his house to go over the blue plane and talk about the skydive report from the offsite landings that occurred on Sept 15. I told Tom I wasn’t working the weekends anymore and that with his calls about the planes I was logging in the data base and that if I wasn’t there to witness it, there was not much more I could do about it. I told Tom I would let other people on the airport know and help me try to identify it. I told Tom that he could expect a copy of the offsite report in a couple of weeks and that I would mail it to him. I told him I was waiting for final approval. I also talked to Tom about the blinds again and would set up another appointment. He said next week anytime around 9 a.m. would work.
September 29, 2006. Tom called at 18:10 to tell me he doesn’t want to see the blue and white plane again and wants to know what I am going to do about it.
October 7, 2006. Tom called at 14:42 about a brown and black helicopter that was flying in the pattern but was still obnoxious. He wants to know why it is flying over his brothers house. While it has come close to his house, it has been staying in the pattern but is still obnoxious. He is going to call Phil if it doesn’t get better.
October 8, 2006. Tom called at 12:10 to complain about the small plane with blue markings on the wind and a blue stripe on the fuselage doing repetitive T&G’s over his house. Not only this weekend, but the past three weekends. He wants to know why I haven’t taken action against this guy. He said it was the 6th pass by the same plane.
October 8, 2006. Tom called again at 13:00 to say he was disgusted with the plane with the blue markings doing T&G’s over his house. He also said he has seen a helicopter over the farm too, but gave no description. He said there is no point in talking to me if I can’t fix his problem and that he is too busy with the Airport Road project to keep dealing with this. He said he is going to call Phil next week.
October 8, 2006. Tom called at 13:00 to complain about a red and white candy cane striped plane doing t&g’s over his house. He said the plane is really low and that he has not been keeping track or taking notes because the Airport Road project is taking too much of his time. He told me to take care of it.
October 10, 2006. I called Tom back at 14:20 and told him I was in receipt of his messages. I advised him since our last meeting that at this point all I could do was log his calls in the data base and try to locate the blue and white plane. I also told him I logged the red and white plane too. I also asked Tom to get back to me on the blinds so I could move forward and get them installed. I asked Tom to call me back.
October 11, 2006. Tom called last night and said the blind company would work and wanted to know how much of a budget we had to work with?
October 11, 2006. Tom called last night and said the blind company would work and wanted to know how much of a budget we had to work with?
October 11, 2006. Tom called at 12:20 to complain that he has been harassed the last three weekends. This weekend all the planes were really low and it’s the worst he has ever seen and does not want to see it again. He also complained about a white stubby helicopter that has terrorized him for 3 weekends. He said it has to stop before next weekend..
October 12, 2006. Tom called at 07:26 to tell me the window person checked out the window and he could do it. Tom wanted to know how much was in the budget and that Connie was in charge of the window covering. Tom also said that t&g’s were bad this month and the past two weekends were particularily bad. He wants me to get back to him and tell him why the pilots are not following the NAP.
October 12, 2006. Tom called at 15:52 to complain about a yellow bi-plane with two red starts flying over his farm. He wanted to know what was going on.
October 13, 2006. Mrs. Carpenter, 485-0013 called to complain about too many airplanes doing t&g’s over Nelson Road and her housing division. She doesn’t think the planes should be flying south of Amgen.
October 13, 2006. Tom called at 18:30 to complain about a helicopter that left the airport and flew over his farm and the Haselbush property. He said it was rude and obnoxious. He also said t&g’s lately are obscene. He wants to know why I still let pilots like that use the airport.
October 19, 2006. Tom called at 08:15 to let me know the second blind company will work and it will cost $1300. Tom also said he never opened my letter from earlier in the year and said he never agreed to pay for light shields, only motion sensor bulbs. He said the lights are not an issue with him in the fall because the leaves fall off the trees. He doesn’t understand why the tenants changed the lights. He wants to know why we are willing to pay for the blinds and not the lights. He also wants a letter saying his tapes are gone. I called Tom back and let him know that I would pass on the $1300 to Don and Phil. Both Don and Phil talked to Tom about the lights and told him a $500 maximum would be allowed. I sent Tom a letter letting him know I got rid of his tapes.
November 1, 2006. Per Don’s instructions, I called Tom at 14:20 hrs., and left him a message that per Phil’s instructions we would allow $500 for the blinds. I asked him to call me back and tell me how he would like to proceed.
November 8, 2006. Tom called this morning at 07:45 hrs., to advise that the blinds for the window were on hold. He said it has turned into an exercise of futility. He said he has to talk to Connie about it more to see if they will do anything at all. Tom also requested information about the skydive council comm and wanted to know how many of the 16 complaints were from him and which airplane it reffered to.
November 9, 2006. Tom called at 12:46 to tell me he talked to Phil yesterday and that the blinds wont work as it’s a monumental project. He wants me to speed up the tower project instead. He wants me to know how much it affects him. He also complained about the twin otter. He also wanted to know why I didn’t give Phil a copy of John Britton’s letter to the editor. He said John and the Table Mountain association hates the airport and that no one listens and that all complaints fall on deaf ears. He said the twin otter has to go. He also said he never agreed to pay for shield that he wanted motion bulbs. He wants me to use the money for the blinds to fix the lights. He also said the offsite report was flawed because I didn’t interview enough people even though he had five witnesses and photos. He also wanted to know where they exitied the plane. He then wanted to know if the tower went through areview process because he said he wan’t contacted. Don followed up on Tom’s complaints with a letter on November 27.
November 10, 2006. I called Tom back from his message yesterday and left him a message advising him that 10 of the complaints about the skydive plane were attributed to him and that they all were lodged against the Twin Otter. I also told Tom that when he makes a decision about the blinds to call me and that it was now up to him.
November 10, 2006. Tom called at 16:28 saying the Airport Road project has kept him busy and he hasn’t had time to deal with the airport. He wants to know how many times he called to say the skydive plane was o.k. He also wanted to know if I sent Phil John Britton’s letter to the editor. Tom said the letter should be included in Council information. He also said that Table Mountain is frustrated with the airport.
November 11, 2006. Chris Kent called at 13:55 to complain about a yellow WW2 aircraft flying at 250 feet right over his house. He asked that I please do something about it and that the pilot is not being cuteous.
November 11, 2006. Irene called 15:27 to complain about a low flying yellow WW2 airplane that has made three passes over her house. She did not leave a contact number.
November 11, 2006. An anonymous man called at 15:30 to complain about a small yellow WW2 plane flying very low and very loud, maybe 100 feet AGL over his house. He said this has been going on all day and wants me to talk to the pilot. He said the pilot has no respect for anyone.
November 18, 2006. Tom called at 12:49 to complain about a yellow bi-plane that was different from last year that was flying south over his farm. He said this has got to stop. He also wanted to know how many times he called last year to say the skydive plane was o.k. This week they are terrible.
November 19, 2006. Tom called at 15:05 to complain about the yellow bi-plane with two stripes on it flying 350 feet over the top of him and he is sick of it. There are no excuses for it. He wants me to contact him because the airport is out of control. He curses the yellow plane and he wants the pilot cited. He wants me to call the FAA on his behalf and make a statement.
November 20. I called Tom at 10:45 and talked to him about the yellow bi-plane that he called in yesterday about and told him I would try to find it and log it in the data base. Tom also wanted us to put motion sensor bulbs on the offending hangars since we will not shield his window. I advised Tom he called three times to say the skydive plane didn’t bother him and that it was the Twin Otter. I told Tom per his request we would try to relocate the beacon first as part of the airfield lighting project.
November 22, 2006. Tom called at 14:44 to complain about the yellow bi-plane again flying over the top of his farm. He said he is having too much trouble from it and wants to know why I can’t stop it. He wants the AAB to cite the pilot.
November 29, 2006. Tom called at 16:47 to know if I contacted the yellow bi-plane pilot. He also wants to know what Don is going to do about the lights and if we were going to speed up the tower project in 2007. He wanted me to get back to him. Don is following up with a separate letter to Tom this week.
November 29, 2006. Tom called at 07:25 to know if the airport put up the existing tower legally, what the permit process was, what neighbors were contacted and to get back to him. I spoke to Don about this and per Don’s request provided Don with the info who will then follow up with Tom.
November 30, 2006. Tom called at 14:40 to complain about a helicopter he could hear at the airport and then made two passes over the farm, first at John’s then at his, both going from east to west. He asked that I contact him and said the helo was charcoal grey with yellow letters. Tom wanted to know if we advertised for more helicopters. He said it is polutting the valley and are not being good neighbors.
December 1, 2006. Tom called at 09:20 to thank me for calling him back yesterday. He said the lights on the hangar are still bothering him and wants to know why it’s so difficult to get this corrected. He said Boulder County is also not a good neighbor with their lights and are just as bad. He wants us to use extra money to shield the lights. He wants to know if it is time to call Phil. He said there are still 4 yellow lights and one white one bothering him. He said we don’t have to have the airport be like Las Vegas and wants to know where the city is going to go with this. He also complained about the same plane from two weeks ago and a helicopter that he heard.
December 1, 2006. Tom called at 14:10 to complain about an old blue and white plane with candy cane stripes doing t&g’s. He also complained about a unidentifiable helicopter from this morning. He said there is a breakdown in the NAP and that I haven’t identified enough planes this year. He said I have to do a better job of getting the NAP out. He wants to know if his complaints do any good because he does not see anything changing. He said he was also disappointed in Don’s letter and it is not following protocol and that he is disappointed in Don’s response and will be calling Phil.
December 16, 2006. Tom called at 13:13 to complain about an obnoxious plane that is flying and also said nothing has been solved. The plane is white with blue bands on the wings and a square tail that is flying really low over the farm doing t&g’s and also made a power turn to the west. He wants me to identify the plane and admonish the pilot. He said no progress has been made.
December 16, 2006. Tom called at 14:42 to say the same plane is flying at 500 feet right over his house doing t&g’s. He said the pilot is not a good neighboir and it’s a huge intrusion. He asked that I identify the plane.
December 25, 2006. James Ray 702-0393, Called at 12:38 to complain about a small red plane that buzzed his house. He said the plane was no higher than 50 feet above his house. He could not get a tail number and he said the FAA wouldn’t take his call. I called him back on December 26 to get more info.
136 total complaints. 101 from Zweck.
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